Privacy Policy

The website www.scribbell.com is committed to protecting the privacy of all visitors to this website, as well as all of its members and partners. The owners of www.scribbell.com TIMB DIGITAL SOLUTIONS, which is registered at 22 SIN MING LANE #06-76 MIDVIEW CITY SINGAPORE (573969) have created this privacy policy in order to explain in more detail what information we may collect through this website and how that information may be used.

The owners and staff at www.scribbell.com are all bound by law and contract to keep all of the information that they receive as part of their work for this company entirely confidential. This includes any business sensitive material which may be provided as part of a brief for a writing job.

We will not sell or rent any personally identifiable client information under any circumstances, and we will not share any of this information without first receiving prior consent, unless we are compelled by law to do so.

What information do we collect about you?

For general visitors to the website www.scribbell.com we may log some standard technical information such as the IP address of the computer that they are using, as well as the browser and software of the operating system. We may collect this information when we are conducting site testing as well as when we are trying to diagnose any technical problems which we are having with the site. We generally do not log information such as the date and time in which a visitor came to the website.

In addition, www.scribbell.com may collect and retain some of the information that you may send to us. It is up to you whether you send this information, as well as how much of the information you provide. All clients may contact us at any time to find out what information that we hold about them, request a copy of this information as well as to have this information deleted or anonymised.

If you choose to register as a client of www.scribbell.com in order to access our full range of content writing services, then we may ask for some personal information about you which could include but not be limited to: name, email address, city, post code as well as your country of residence and phone number. We will then also invite all clients to create a password which we will ask them to keep private to themselves. This information is required as we will be unable to create a user account without this. We will store this information in a secure location where only staff who have a legitimate business reason to know it will be able to access it.

For clients wishing to place an order with www.scribbell.com we will also ask for their payment information in the form of their credit or debit card. We may also from time to time maintain records of our client account holders’ use of the website www.scribbell.com which would only be used on an anonymous basis periodically.

We may sometimes ask for additional personal information when you provide feedback, comments or otherwise try to communicate with us at www.scribbell.com.

How do we collect this information?

We collect this information from our clients when they register for an account on the website www.scribbell.com, place an order, fill in a form or otherwise try to contact us. We may also automatically collect information when you use this website, such as statistics, IP address, cookies, and other tracking technologies. This information cannot be used to identify any of our clients personally.

To allow clients to login to their account without having to repeat their credentials, we use a persistent cookie. We may also use session cookies from time to time, but these expire as soon as you have closed your browser. You may set your browser to refuse cookies at any time. However, some of the functions on the website www.scribbell.com may not work as well if the use of cookies has been disabled.

Legal basis for collecting information

The legal basis for collecting and using the personal information from clients of www.scribbell.com as described above will depend on the kind of information as well as the context in which we collected it.

Generally, we will only collect your information where it is in our legitimate interests to do so while not overriding any of your data protection interests.

Other interests may include maintaining, providing and enhancing the website www.scribbell.com as well as the services that we offer. We may also occasionally send you emails as well as advertising but only in cases where you have agreed to this at the time of registering your account.

If you create an account with www.scribbell.com then in doing so, you are agreeing to this privacy policy as well as our terms and conditions. We require this information in order to provide you with the products and services which you have requested from us. in some cases we may also have a legal obligation to maintain some of this information.

What do we use this information for?

At www.scribbell.com we aim to protect the information that you have provided to us at all times and will only use it in ways which protect your rights in the digital world.

We may use the information that we have collected from you in some of the following ways:

To deliver the website www.scribbell.com, its content as well as our services to you.
To provide you with further information about our content writing services which you may have requested from us.
To personalise your experience when you visit the website www.scribbell.com.
To review technical information and diagnose any problems with the website.
To provide our customer services.
To deliver our obligations under the terms and conditions of our business contact with our clients.
To comply with any applicable laws and regulations.
To process your transactions.
To run surveys or similar activities through this site. In this case such information will only ever be used for the purpose for which it was originally collected.
To advertise and show you personalised ads in cases where clients have consented to this.
To send clients emails with regards to their account, orders which they have placed with us as well as delivering those orders.
In any other ways which will be described at the point where you provide us with information.

Disclosure of your information

At www.scribbell.com we aim to always provide the highest level of protection for your personal information. At times we may disclose some personally identifiable information but only when we have your consent to do this or when we are permitted by law to do so.

Security of personal information

The security of the personal information of our clients is incredibly important to us at www.scribbell.com, and we will only ever let those who have a legitimate business reason to know your information have access to it. All of the information is stored on secure servers using advanced encryption software.

Your rights

As a data subject you have the following rights to your data which we may collect and store about you at www.scribbell.com. These rights are all under the General Data Protection Legislation, and we comply with all these rights with regards to your personal data:

The right of access to Personal Data relating to you
The right to ask us to stop contacting you with direct marketing
The right to correct any mistakes in your Personal Data
Rights in relation to automated decision taking
The right to restrict or prevent your Personal Data being processed
The right to have your Personal Data ported to another data controller
The right to erasure
The right to complain to any Digital Preservation Coalition or agency appropriate to the country or region in which you or your business is transacting, if you believe we have not handled your Personal Data in accordance with Data Protection Legislation

If you have any questions about any of the information in this privacy policy then please get in touch with us and someone will come back to you as soon as possible.